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Gyna

Product update log

Gyna updates

New features, improvements, and fixes to Gyna.

  1. New Coaching & community

    Message a fertility coach inside the app

    • Message a human fertility coach in a private conversation.
    • Available to active course members, with no Facebook account needed.
    • Return to the same thread to read replies and ask follow-up questions.
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  2. Improved Subscriptions & support

    Clearer cancellation and billing support

    • Read the cancellation steps before signing up or logging in.
    • See how to manage the main program and separate meal-plan subscription.
    • Find billing and account help on one public support page.
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  3. Improved Subscriptions & support

    A simpler way to request a refund

    • Request a refund in your account and select the charges to review.
    • See the outcome or status of your request in the app.
    • Corrected recognition of the 30-day guarantee offered with one monthly plan.
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  4. Fixed Customer service

    Support can fix sign-up email errors

    • Support can correct a mistyped email that's preventing account access.
    • Your billing email is updated too.
    • Contact support with the email you intended to use so we can find your account.
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